Privacy Policy

The data controller is Lesley Padley.  

Lesley Padley registered with the Information Commissioners Office ICO: ZA188127

 

LPCounselling.com is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data 

on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

Information My Website Collects

 

Cookies

This site uses cookies. These are small text files that are placed on your computer by websites that you visit. They are used in order to make websites work efficiently, as well as to provide information to the owners of the site about people’s use of it.  

session cookies' these are stored only temporarily during your browsing session. To allow normal use of the site and are deleted from your device when the browser is closed.

Personal Information from your device is collected such as geolocation data, IP address, unique identifiers (e.g. MAC address) and other information which relates to your activity through the site. You can choose your use of cookies via the pop up cookie notification and by following the instructions of your device preferences

 

Analytics

My website host wix.com collects behaviour patterns of website visitors. This does not identify individuals but shows me 3 things. The number of site visits, number of specific page views, and the type of device used eg mobile, desktop, laptop. 

I also use google analytics and 123reg as a third party company to also collect behaviour patterns of website visitors. This information does not identify individuals but shows a collection of website usage from the number of website visits, frequently used pages etc. Google’s use and ability to share information collected via Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

https://policies.google.com/privacy

 

 

Contact Me button

I use the personal data of your email address for correspondence with you regarding your enquiry about the services of LPCounselling. I only retain the information for the period we are in correspondence and then it is deleted as confidential waste.

I do not use the information you supply via the contact me button for marketing purposes or share with third parties unless I am required to by law. 

 

I use gmail when responding to website enquiries. Gmail encrypts messages in transit , on a basic level this means that emails can’t be read by third parties in transit. You may have no idea ( I certainly didn’t before I had to write this policy) if your email provider uses TLS so please bear in mind that sending information by email can’t always be guaranteed to be secure so please consider the level of personal information you share in an email.

 

Google servers are based in the US and wix.com is based in Israel. Gmail as part of google is covered by the US privacy shield, Wix is covered by the same service (this is a level of approved security to pass information from UK to the US) so by definition your personal data of email address and IP address may go outside of the EEA. https://www.privacyshield.gov/list

 

Do I share/store your personal data?

If you choose to employ me as your personal counsellor, I will discuss data protection clearly with you when we establish our working contract. Information from that agreement will never be used on this website without your clear and explicit written agreement. 

 

I only use your data in relation to the delivery of my services, and do not use it for marketing purposes or sell to third parties.

 

If you don’t want me to process your data anymore, please contact me at contact@lpcounselling.com.

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact me at contact@lpcounselling.com. I will endeavour to fulfil your request for information within 4 weeks of receipt of a written request.

 

This privacy statement is kept under regular review. 17 October 2018 v1